BreakThrough Interview

Cooperation aimed at solving nursing care issues creates significant benefits for both users and participating companiesPanasonic Corporation

Series 2 (Total 2 series)


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"Nursing Care Support Platform" aims to improve productivity by comprehensively utilizing various data in nursing care in cooperation with "Panasonic Corporation" and numerous SMEs. In the second installment of this series, we interviewed Masaru Yamaoka, who is a General Manager at Panasonic Corporation and is in charge of the Nursing Care Support Platform project. Yamaoka discussed results at the demonstration facility, the benefits of collaboration, and the secrets to successful collaboration.

Time spent on periodic nighttime patrols was reduced by 90%

The "Nursing Care Support Platform" project has achieved significant results in demonstration tests currently being conducted at three facilities.

"Staff at nursing care facilities are burdened by periodic nighttime patrols which require visting each room every one to two hours in order to confirm the safety of residents. At the demonstration facility, we replaced such patrols with a platform that combines sensors for indoor monitoring of rooms and sensors which measure the body movement and sleep of the individual. The measured data is automatically recorded by nursing care software. As a result, we reduced the time spent on nighttime patrols by 90% and significantly reduced the burden on staff."

The benefits of the Nursing Care Support Platform go beyond the staff.

"Sensors make it possible to monitor residents without interruption 24 hours a day, 365 days a year. Moreover, the sounds of nighttime patrols no longer interfere with the sleep of residents. After using the platform, some staff members have remarked that nurse calls can now be handled quickly even when a small number of staff are assigned to nighttime shifts. In fiscal 2020, we plan to increase the number of demonstration facilities to five or more, and to further engage in multifaceted verification."

Both Panasonic and SMEs are working to increase the value of collaboration

Various devices are linked on a unified platform and provided as a package by Panasonic Corporation, which is the representative company for the project. This greatly improves convenience and reliability when installing the system, utilizing data, and responding to requests. It also makes it possible to provide a volume discount. This is a significant benefit for nursing homes that install the platform.

"The way in which participating companies understood the purpose and actively cooperated was of invaluable assistance," says Yamaoka when discussing promotion of the project.

"Each company operates at the top level of its own field. Through a collaboration among numerous companies, each of the participating companies shared the desire to solve problems which they had actually encountered in the workplace. The value of the project was clearly indicated by the demonstrations. I believe that these achievements will lead to stronger business at each company."

Panasonic participated in the New Value Creation Exhibition 2019 with the aim of increasing the number of users and participating companies, thus further strengthening the platform. (Photograph 1)

Providing valuable services in collaboration with niche SMEs

Day care service providers specializing in supporting the independence of elderly individuals have joined the "Nursing Care Support Platform" project, and new initiatives are being taken.

"These companies are accomplishing great things, like getting bedridden patients to walk again through a unique independence program with close attention by experienced staff. By using data, we hope to expand that expertise beyond expert staff to even more people."

A challenge of the nursing care field is that expertise tends to accumulate in people. By utilizing knowledge in the nursing care field obtained from the results of data analysis on the platform, Panasonic aims to contribute to the development of products such as homes which are intended for in-home nursing care and which improve the health of residents.

"SMEs have the flexiblity to take on challenges which are difficult for large corporations; for example, pursuing needs which are a niche yet are essential to society. I would be thrilled if we could create valuable new products and services while cooperating with such companies."

Series Cooperation aimed at solving nursing care issues creates significant benefits for both users and participating companies

Series 1 Dramatic improvements in nursing care through large-scale collaboration among various nursing care-related SMEs
Series 2 Cooperation aimed at solving nursing care issues creates significant benefits for both users and participating companies


Company overview

Panasonic Corporation

Masaru Yamaoka, Project Leader, Project Manager for the Smart Aging Care Project, Business Innovation Division

A general electronics manufacturer established in 1918. Involved in a wide range of businesses including the manufacturing of consumer home appliances, AVC equipment, industrial devices, and in-vehicle equipment, as well as business related to housing and nursing care. In the nursing care field, Panasonic provides nursing care services for in-home care, management of nursing care facilities, and manufacturing of nursing care products. In fiscal 2018, Panasonic started the Nursing Care Support Platform project, which is a large collaborative project among corporations and is supported by the Japan Agency for Medical Research and Development (AMED).

Coverage date January 20, 2020

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